Always fill the hot tub with water before lighting the wood-fired heater. Never operate the heater without sufficient water in the system.
Make sure the heater inlet and outlet connections are fully below the water level before starting the fire.
Use clean, dry firewood for efficient heating and reduced soot build-up.
Keep the thermal cover on while heating to reduce heat loss, while maintaining safe clearance from the chimney and other hot components.
Check the water temperature regularly. Circulating or gently mixing the water helps maintain an even temperature throughout the tub.
Never drain the hot tub while the fire is burning or while the heater is still hot. Allow the heater to cool completely first.
Regularly inspect the heater and chimney and clean them when necessary to maintain efficient and safe operation.

Rinse and clean the fiberglass surface regularly and remove leaves, dirt and other debris.
Use cleaning products suitable for fiberglass or SPA surfaces. Avoid abrasive cleaners, hard brushes and aggressive chemicals that could damage the surface.
Check the water quality regularly and maintain the correct pH for your chosen water-treatment system. A common target range is approximately pH 7.2–7.6.
If your hot tub has a filtration system, clean or replace the filter according to its condition and frequency of use.
Showering before entering the hot tub helps reduce oils, cosmetics and other contaminants entering the water.
When replacing the water, rinse the tub and clean the areas around jets, outlets and fittings before refilling.
Regularly inspect the thermal cover, cladding, steps and visible connections.

During freezing temperatures, never allow water to remain trapped in an unused hot tub system unless suitable frost protection is operating.
If the hot tub will not be heated or used during freezing weather, completely drain the tub and all water-carrying equipment.
Drain the wood-fired heater, connecting hoses, filtration equipment and massage systems where installed.
Open drain points and valves to allow remaining water to escape.
Pay particular attention to pumps, filters, jets and pipework, where small amounts of water can remain and freeze.
Massage systems may retain water inside their pipework even after the main tub has been drained. Follow the equipment-specific winterisation procedure to remove residual water.
Never light a frozen wood-fired heater or attempt to rapidly heat equipment that may contain frozen water.
If the hot tub remains filled throughout winter, ensure that the installed heating and circulation equipment is suitable for frost protection.

Important: Frost damage can occur even when the hot tub appears empty because water may remain inside pipes, pumps and other equipment.

Hydromassage uses powerful water jets to provide a more targeted massage experience. On equipped models, the intensity can be adjusted to suit your preferred level of relaxation.

Air massage releases air through multiple jets, creating thousands of bubbles and a softer, full-body SPA sensation.

Operate massage systems only when the hot tub contains sufficient water.
Make sure the required jets and suction points are submerged before switching the system on.
Keep suction openings unobstructed during operation.
Never allow massage or circulation pumps to run dry.
After draining the hot tub during freezing conditions, make sure water is also removed from the massage-system pipework.
If the hot tub will remain unused during cold weather, properly winterise the massage system before temperatures fall below freezing.

Tip: Combine hydromassage and air massage on equipped models for a more complete SPA experience.

Check water quality regularly, especially when the hot tub is used frequently or by several people.
Maintain the appropriate pH and disinfectant level for the water-treatment system and products you use.
Always follow the dosage, application and safety instructions provided by the chemical manufacturer.
Never mix concentrated water-treatment chemicals together.
Add different treatment products separately and only according to their instructions.
Maintain adequate filtration and circulation when your hot tub is equipped with these systems.
Replace some or all of the water when it becomes difficult to maintain clean, clear and properly balanced water.
Store water-treatment products securely, in a dry place and out of reach of children.

 
Important: Using more chemicals does not necessarily mean cleaner water. Correct dosing, filtration and balanced water are what matter.

Electrical equipment such as pumps, massage systems, electric heaters, lighting and filtration systems must be connected according to the specifications of the installed equipment.

Electrical installation should be carried out by a qualified electrician in accordance with applicable local regulations.
Use a properly earthed power supply with suitable RCD (residual-current device) protection.
Electrical components, sockets and connections must have appropriate protection for their installation location and exposure to moisture.
Never use damaged cables, plugs or electrical equipment.
Disconnect electrical equipment from the power supply before maintenance, inspection or repair.
Never operate pumps or electric heaters without the required water level and circulation.
Do not modify factory wiring, pumps, control systems or electrical protection devices without appropriate technical approval.
If the RCD repeatedly trips or electrical equipment operates abnormally, stop using the system and have it inspected by a qualified specialist.

 
Important: Electrical installation requirements vary by country. The installation must comply with the regulations applicable at the hot tub installation location.